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Sweet Air | Call Us Today! (800) 622-8768

Frequently Asked Questions (FAQ's)

Table of Contents 

  1. How do I know if a Sweet Air Filter™ will solve my odor problem?
  2. How does the outside odor get into my home?
  3. Does the Sweet Air Filter™ restrict the airflow?
  4. How does the extreme heat and freezing temperatures affect the Sweet Air Filter™?
  5. Can the homeowner change or replenish the Carbon that is in each unit?
  6. What is the life expectancy on Sweet Air Filter™?
  7. How do I know what size is needed for my application?
  8. My plumber installed and extension on my vent pipe. Does this extension need to be removed?
  9. Do I need to order carbon for my initial order?
  10. How is the Sweet Air Filter™ installed?
  11. How is the carbon replaced in the Sweet Air Filter™?
  12. Are contractor discounts available?

 


How do I know if a Sweet Air Filter™ will solve my odor problem?

If your vent stack has foul odors the Sweet Air Filter will solve your problem, guaranteed. There is a 90-day money back guarantee that this is the solution to your odor problems.

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How does the outside odor get into my home?

Sewer gases enter the building through an open window and can also be picked up by your HVAC unit. The down drafts and wind conditions blow the wind from the vents toward the ground. The drafts then seep around the windows and into the vents in the eves of the roof and can get in that way as well.

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Does the Sweet Air Filter™ restrict the airflow?

The Sweet Air Filter™ is not restrictive up to 47 CFM on typical residential and light commercial/retail applications. For vent stacks with a higher CFM, give us a call and we have a solution for that as well!

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How does the extreme heat and freezing temperatures affect the Sweet Air Filter™?

Extreme heat does not adversely affect the Sweet Air Filter™. In extreme sustained freezing condition the Sweet Air Filter™ may freeze up causing a restriction in the venting. The freezing will not damage the filter and if this occurs simply remove the filter during the freezing months and return it to the vent pipe in the spring.

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Can the homeowner change or replenish the Carbon that is in each unit?

YES, The activated carbon can be easily replaced by anyone.

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What is the life expectancy on Sweet Air Filter™?

The Sweet Air Filter™ should provide many years of maintenance free service. The actual service life of the activated carbon will vary by application.

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How do I know what size is needed for my application?

Simply measure the outside diameter of your vent pipe and note what type of vent pipe you have. (i.e. plastic, cast iron, etc.) If you need further assistance please give us a call.

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My plumber installed and extension on my vent pipe. Does this extension need to be removed?

YES, you should remove the extension returning the vent pipe to its original height.

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Do I need to order carbon for my initial order?

No, this is not necessary. Carbon can be ordered at anytime by Contacting Sweet Air™.

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How is the Sweet Air Filter™ installed?

The Sweet Air Filter™ is easily installed and typically requires no tools. The Sweet Air Filter™ is put directly onto the pipe. You should use the glue best suited for the type of pipe you have.

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How is the carbon replaced in the Sweet Air Filter™?

The rain cover on the Sweet Air Filter™ twists off and the old carbon is scooped out. The new carbon is then put into the unit and the top is twisted back on.

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Are contractor discounts available?

Yes. Our discount program is based on quantity. Contact Sweet Air™ for more details.

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SweetAir™ | 5701 Mother Lode Dr. | Placerville, CA 95667
Phone: (800) 622-8768
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